Omni-Channels
BankFlex is an ultra-modern, non-stop, omni-channel, digital banking solution that empowers banks to rapidly maximise the value of their customer relationships through an intelligence driven, flexible, secure and low-cost environment.
Omni Channel
Corporate digital channels refer to the various online platforms and tools that banks provide to their corporate clients for conducting financial transactions and managing their accounts electronically. These channels enable corporations to access and interact with their banking services conveniently and securely, without the need for physical visits to the bank branches.
Common examples of corporate digital channels in banking include:- Corporate Online Banking, Mobile Banking Applications, Electronic Data Interchange (EDI), Cash Management Systems, Trade Finance Platforms, Treasury Management Systems and Online Customer Support Etc.
Omni Channel
BankFlex personal/retail digital channels provide customers with greater flexibility and control over their banking activities, allowing them to bank anytime and anywhere, thus reducing the reliance on traditional brick-and-mortar branches.
Its is full of given facilities :- Online Banking, Mobile Banking, SMS Banking, Phone Banking, ATMs (Automated Teller Machines), Chatbots & Virtual Assistants and Social Media Banking
Omni Channel
BankFlex Geolocated digital channels enable banks to offer personalized and contextually relevant services to their customers based on their current location. This can include location-based offers, nearby branch or ATM locator, targeted marketing campaigns, localized language preferences, and customized information based on the user's region or country.
By leveraging geolocation technology, banks can enhance the customer experience by delivering relevant information and services in real-time. For example, if a customer is traveling abroad, the bank's digital channel can provide currency exchange rates, travel insurance options, or alerts about potential fraud risks in that specific region.
